Communication and Conflict Blog

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The Communication and Conflict blog brings you page updates and observations on communication and conflict in daily life.
Updated: 8 min 19 sec ago

That we speak for ourselves using 'I-statements'

Fri, 2018-11-16 14:04
That we speak for ourselves using I-statements, Principle 5 of the Principles of Effective Communication

Skills Training in the UK : Mediation and Conflict Coaching

Thu, 2018-11-15 20:08
Mediation, Conflict Coaching and other Skills training, from CAOS Conflict Management in London, UK including effective communication skills courses

Assumptions we make about others. A TRAINING EXERCISE to explore this

Tue, 2018-11-13 03:00
This page describes a conflict management training exercise used to explore the assumptions we make about others when we meet them.

Listening Exercise - A listening skills activity: 'Facts and Feelings'

Mon, 2018-10-22 14:53
A listening exercise which enables participants to reflect on various aspects of the experience of listening and being listened to as well as the experience of being the speaker in a situation.

Using I-statements in effective communication

Mon, 2018-10-22 14:48
Why and how I-statements support effective communication and conflict resolution. Examples of I-statements to illustrate.

4-word-build, A Conflict Resolution Exercise and Teamwork Exercise

Mon, 2018-10-22 14:41
4-word-build - a conflict resolution exercise for gaining a shared understanding of a concept in a group or team. The exercise enables all present to participate in the creation of the shared view.

Rescuer Syndrome and how it hinders conflict resolution

Sat, 2018-10-20 15:11
The Rescuer Syndrome - the main obstacle to being able to provide effective conflict resolution support.

Resolving workplace disputes

Sat, 2018-10-20 06:00
This page explores resolution of workplace disputes via the use of the principles and practices described on the website.

Summarising as a Practice in Effective Communication

Sat, 2018-10-20 05:40
This page describes the practice and purpose of summarising in effective interpersonal communication and conflict resolution.

Communication and Conflict - further information about this website.

Sat, 2018-10-20 04:22
Additional information about the Communication and Conflict website and the importance of effective communication skills for conflict resolution in relationships.

Websites relating to Communication and Conflict

Sat, 2018-10-20 04:16
This page gives links to websites that promote a similar approach to communication and conflict resolution to that described on this site.

Newsletter and RSS flyer - articles on conflict resolution

Sat, 2018-10-20 04:08
Subscribe to the Communication and Conflict Newsletter with articles on conflict resolution and effective interpersonal communication

What is Mediation?

Fri, 2018-10-19 18:08
This page looks at the approach to mediation taken by the website author and by his colleagues CAOS Conflict Management where he works.

Bullying in the workplace - How to respond effectively

Fri, 2018-10-19 02:05
Why is bullying in the workplace not dealt with effectively? Here's a way of responding that improves workplace relationships and resolves the issue of bullying.

Confidentiality - importance for effective communication and conflict resolution

Fri, 2018-10-19 02:03
Confidentiality is both an Underlying Philosophy of Mediation and a Principle of Effective Communication and is crucial in supporting effective conflict resolution.

Communication and Conflict

Thu, 2018-10-18 08:08
A website about the relationship between communication and conflict. Articles on conflict resolution, mediation, why effective communication is important for conflict management in relationships.

Books relating to Communication and Conflict

Fri, 2018-10-12 02:14
This page contains a list of books, all of which relate to supporting effective interpersonal communication and conflict resolution

Supporting empowerment as an Underlying Philosophy of Mediation

Thu, 2018-10-11 16:52
Why supporting empowerment is a crucial aim in mediation and any approach to effective conflict resolution